Our shipments are carefully inspected before leaving our warehouse, but if you are not satisfied with your purchase please follow the instructions below:

a) If you would like to request an exchange please write to us [email protected]

b) Items which to be exchanged need to be sent to the addresses given below within 3 days of receiving the goods.

c) we will replace the items free of cost or issue a full refund if we have sent you a wrong item .

d) If you would like to exchange any item, we will replace the returned items free of cost and issue a refund for the cost of the goods to the credit /debit card used for online shopping. However, shipping charges would not be refunded. On receipt of the wrong product at our return address, you would need to place a fresh order for the correct item.

e) Shipping charges will not be refunded and customers are required to pay for the shipping costs to return the goods to the applicable return address as given below.

For Exchanges, please ship to the following address:
OUR ADDRESS:
SMGL GROUP
Wholesale Silver Jewelry n Beads
830,s.b.bj street chaura rasta,
Jaipur - 302001 (Rajasthan), INDIA
Customer care: +91-141-2324744
Email: [email protected]
 

CANCELLATION POLICY

a) Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the We have already shipped the products.

b) In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
 
Tracking your Order
Once after shipping the order we will provide you tracking number and receipt and invoice and URL NAME THROUGH YOU CAN TRACK YOUR ORDER.
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Money Back Guarantee
All Jewelry Are Sterling Silver 925.we provide life time gurantee of our gemstones and sterling 925 purity .in case if you feel uncomfortable you may return our jewel.[condition applied]

Privacy Policy
If you choose to visit the Wholesale silver jewelry website, your visit and any dispute over privacy is subject to this Notice and application of the law of the Union of India. Any dispute arising out of or in relation to the use of this website shall be subject to the sole jurisdiction of the courts at Jaipur.